I'm having trouble ordering. What do I do?
We want to resolve the problem as quickly as possible. Please e-mail us or call us and provide the following information:
If you have more than one browser installed on your system, please tell us which one you were using when the problem occurred, and list the other browsers installed on your system. It would also be helpful if you could include a detailed description of the problem, and mention any error or system messages that appeared.
- Date and time problem occurred
- Operating system (e.g. Windows 3.1, Mac System 8)
- Browser (e.g. Netscape Navigator 3.0, Internet Explorer 4.0)
If you need further assistance, please call us at 541-344-4605. We would be more than happy to take your order over the phone. Please call between 10:00 a.m. and 6 p.m., Pacific time, Monday through Friday.